Flowers delivered on Saturday morning in celebration of a big event. On inspection, roses were discoloured and "crispy" around the edges. Emailed images but no response. Called to discuss and was told they were perfectly fresh when they were delivered and were how they should be. No service recovery offered and actually quite rude. Haven't let the person know who spent their money on such a nice thought as didn't want to upset them. However it's now only Tues and the flowers are fit for the bin. Really disappointed in actual flowers but more so with the response given. If this is "how they should be" I won't be having this or any, flowers by chris again.
S Y2 months ago
Great service. Lovely flowers received from here and staff very helpful and kind in assisting me to pick.
El ke2 months ago
I`m still very touched ... thank you so much for the handwritten greeting card in german to my first grandchild, living in the UK and of course for the wonderful flowers
john shaw4 months ago
Whats not to like?, fabulous service from Chris, ordered corsages for a wedding and they were fantastic, plus Chris gave advice on how to keep fresh, thank you!.
N Jones4 months ago
Has a few bouquets made up by them and have always been pleased.
jen jarretta month ago
Flowers delivered on Saturday morning in celebration of a big event. On inspection, roses were discoloured and "crispy" around the edges. Emailed images but no response. Called to discuss and was told they were perfectly fresh when they were delivered and were how they should be. No service recovery offered and actually quite rude. Haven't let the person know who spent their money on such a nice thought as didn't want to upset them. However it's now only Tues and the flowers are fit for the bin. Really disappointed in actual flowers but more so with the response given. If this is "how they should be" I won't be having this or any, flowers by chris again.
S Y2 months ago
Great service. Lovely flowers received from here and staff very helpful and kind in assisting me to pick.
El ke2 months ago
I`m still very touched ... thank you so much for the handwritten greeting card in german to my first grandchild, living in the UK and of course for the wonderful flowers
john shaw4 months ago
Whats not to like?, fabulous service from Chris, ordered corsages for a wedding and they were fantastic, plus Chris gave advice on how to keep fresh, thank you!.
N Jones4 months ago
Has a few bouquets made up by them and have always been pleased.